CVS Pharmacy Technician Certification Practice Test

What is the correct action to check if an interaction exists between a prescription and an OTC drug?

1. Ask the lead technician

2. Contact the Drug Interaction Hotline

3. Process a DUR prescription and check with the pharmacist

4. Contact your pharmacy supervisor

The correct answer is: Process a DUR prescription and check with the pharmacist

The correct action involves processing a Drug Utilization Review (DUR) prescription and checking with the pharmacist. This process is essential for confirming potential interactions between a prescription medication and an over-the-counter (OTC) drug. In a pharmacy setting, a DUR is a critical safety measure that assesses a patient's prescription records for any possible drug interactions, contraindications, or other relevant issues. By processing a DUR, the pharmacy technician can systematically review the medications involved, ensuring that they are safe to be taken together. Furthermore, consulting with the pharmacist is vital, as they have specialized knowledge and experience to interpret the results of the DUR properly. Pharmacists are trained to evaluate complex medication interactions and can provide guidance on how to manage any potential risks associated with the combination of drugs. In this context, other options may provide support but do not directly fulfill the requirement of checking interactions comprehensively. Asking the lead technician or contacting the pharmacy supervisor may not have the necessary expertise in drug interactions. Meanwhile, a Drug Interaction Hotline could provide information, yet relying on internal pharmacy resources allows for better continuity of care and provides direct access to patient records and professional judgment.