CVS Pharmacy Technician Certification Practice Test 2025 – Comprehensive Exam Prep

Question: 1 / 400

When is it acceptable to have the register drawer open at the Prescription Pick-Up station?

During a cash transaction with a customer

Having the register drawer open at the Prescription Pick-Up station is acceptable during a cash transaction with a customer because this is a standard procedure for processing payments. In this scenario, the pharmacy technician needs to access the cash drawer to receive payment for the medication or services provided. This practice is part of maintaining efficient operations and ensuring that proper cash handling protocols are followed.

It is important to highlight that the register drawer should only be opened when necessary, such as during a transaction, to limit the risk of theft or loss, and to maintain accountability. Inappropriate situations, like personal calls or simply because the pharmacy is busy, do not justify having the register drawer open, as they could compromise security and the integrity of cash handling practices.

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When taking a personal call

When the pharmacy is busy

Never

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