CVS Pharmacy Technician Certification Practice Test

What is a primary responsibility of a pharmacy technician at the Drive-Thru?

1. Completing inventory checks

2. Service customers at the Drive-Thru

3. Managing pharmacy records

4. Preparing OTC medications

The correct answer is: Service customers at the Drive-Thru

The primary responsibility of a pharmacy technician at the Drive-Thru is to service customers. This role involves directly interacting with patients, efficiently processing their prescriptions, answering questions, and ensuring that they receive the appropriate medications and information in a timely manner. Working at the Drive-Thru requires excellent customer service skills, as technicians must effectively communicate and assist customers while maintaining accuracy and compliance with pharmacy regulations. While completing inventory checks, managing pharmacy records, and preparing OTC medications are important tasks within a pharmacy, these responsibilities are typically not the primary focus for a pharmacy technician working specifically at the Drive-Thru. Instead, those duties are usually handled in different areas within the pharmacy, highlighting the importance of customer interaction in this position.