CVS Pharmacy Technician Certification Practice Test

Can the store manager retrieve a person's prescription during an emergency after hours?

1. Yes

2. No

3. Only with a customer's consent

4. Only if it's a controlled substance

The correct answer is: No

In the context of pharmacy regulations and practices, the retrieval of a patient's prescription during an emergency after hours is typically governed by strict guidelines to protect patient privacy and ensure medication safety. The correct answer reflects that under normal circumstances, a store manager cannot retrieve a person's prescription after hours unless specific legal exceptions apply. Pharmacies are required to maintain a secure environment for stored prescriptions, and access to medications is usually limited to designated hours when licensed professionals are on site. These protocols are in place to safeguard patient confidentiality and prevent unauthorized access to medication, particularly during times when pharmacy staff may not be available to verify the appropriateness of dispensing a medication outside of regular business hours. This answer acknowledges the importance of both regulatory compliance and the ethical responsibilities of pharmacy personnel, emphasizing that protection of patient information and medication security are paramount, especially outside of business operations.